BlueSnap, formerly known as Pilmus, is an all-in-one payment platform that provides payment solutions to e-commerce websites. Currently, Bluesnap is working with Fiserv to provide an end-to-end complete solution regarding payment. It is built in such a way that it consists of every aspect that any website requires for smooth payment procedures. It is availing its services in 180 countries and still counting more. The software has pros and cons both and we will be reviewing all the comments and will discuss them in detail.
Watch this video to know about how BlueSnap’s payment system works.
Know more- How to choose the best payment gateway for your website?
As of 2017, the BlueSnap payment software has the revenue of around $29.1 million
The Support has knowledge of all the features and tries to resolve each query. The team is available almost every hour. You can email them anytime and they will reply within a few hours. Here are the timings of the BlueSnap Customer Support Team for Telephone and Live chat-
Monday to Thursday from 1:00 AM to 9:00 PM (EST)
Friday 8:00 AM to 9:00 PM (EST)
Sunday 1:00 AM to 12:00 PM (EST)
The services are not available 24/7 and that is a flaw in the support system. It is serving in 180 countries and the business hours of each country may differ. So providing a 24/7 customer support system can resolve the issues more quickly.
The company has introduced 2 pricing plans. The first plan is mainly built for small business owners and another plan is customizable.
As far as previous information is linked, BlueSnap does not ask for money to open or set up the account. Though, it asks for the money to maintain your account. One more thing that you might find important is, that you have to inform beforehand to BlueSnap regarding termination. Though they won’t deduct money according to their rules, the merchant has to inform early. BlueSnap used to change $75.00 monthly for account maintenance but people think that they have removed this charge; this charge is not mentioned on their website.
Note- We highly recommends you read all the documents carefully. It is vital that you know the software in and out for better processing. Avoid any legal battle by reading all the documents and going through them once and for all. Stay updated regarding the news of the software and changes in the pricing plans.
Q. What is BlueSnap used for?
A. It is all in one payment software that is helpful for B2B companies and B2C companies to transform their business. It reduces the work of setting up payment modes.
Q. What is BlueSnap Charge?
A. Bluesnap offers 2 pricing plans and out of those, one is fixed and another is open for customization. Read the content to know in detail
Q. How do I cancel/ terminate BlueSnap?
A. Dial (866) 312-7733 phone number- Tell about your condition- Provide your account details to the staff- Ask them to terminate your membership.
Q. Where is BlueSnap based?
A. This software operating company is based in Waltham, MA, USA. The company has more than 200 employees and 5 branches. It is working really well and is generating good revenue.
Q. What is the difference between Plimus and BlueSnap?
A. Both Plimus and BlueSnap are 2 names of one company. Earlier it was known as Plimus and now it is called Bluesnap. The company changed its name due to some legal reasons.
Q. What is the timing of Customer Support Services of BlueSnap?
A. For emails, you’ll get a response within 24 hours. For call or Fax-
Monday to Thursday from 1:00 AM to 9:00 PM (EST)
Friday 8:00 AM to 9:00 PM (EST)
Sunday 1:00 AM to 12:00 PM (EST)
BlueSnap has tried to add almost each and every factor which is required in a perfect payment gateway. This software is very popular among merchants who are dealing in both B2B and B2C networks. Many people have extracted flaws in it but frankly, no software could be perfect. The termination procedure is the best here, and nobody has found flaws in that. So it is worth a try because you do not need to pay an extra amount for account set-up or termination.
You can mail us- info@amritsardigitalacademy.in to submit your software for review. Our team will surely check it and will introduce new software to our readers.
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